Production & Delivery
The time it takes to make and personalise your item varies depending on the actual item some items take longer than others, 10 days is usually the maxim time it will take for us to get your order to you, All items are sent by Royal Mail 48 hour parcel delivery unless you upgrade to speed up your delivery but we cannot speed up the production to ensure we don't compromise on quality.
Some heavy items or goods with a value of £100 or over, the item will be sent by courier and will require a signature upon arrival.
PLEASE NOTE: We do not work weekends or bank holidays. If your order was placed at the weekend, the first day to be counted is the following Monday and dispatch 5 working days after that. We aim to get all orders to you within 10 days.
Please contact us prior to ordering if you need an item by a specific date and are in any doubts.